Correspondly

Correspondly transforms digital communication with your customers & vendors through powerful features that automate, personalize, and streamline email correspondence and document handling. Flexible templates enable tailored emails for diverse document types, incorporating dynamic content seamlessly. The app manages recipients, multilingual templates, and document-related workflows, sending emails automatically based on Business Central postings. This ensures consistent, timely communication across sales, purchasing, marketing, customer service, finance, HR, logistics, and more—enhancing customer engagement and operational efficiency.

Additionally, Correspondly offers automated reminders, notifications, and an integrated factbox for recent correspondence, empowering users to stay organized, responsive, and proactive in customer interactions.

Correspondly is ideal for any business using Business Central that seeks efficient and consistent email communication, especially those sending various document types to diverse recipient groups. Key users include:

• Sales/Purchase Teams – to streamline communication for sales and purchase documents such as orders, invoices, and quotes in preferred languages, enhancing communication in global operations.

• Marketing Teams – Execute multi-language marketing campaigns by creating email templates for promotions and newsletters tailored to regional languages, helping increase engagement across global markets.

• Businesses with Global Operations – To communicate effectively with international customers by leveraging multi-language support.

• Finance and Accounting Teams– Use multi-language templates for invoicing and payment reminders, ensuring customers understand their billing details in their native language and supporting faster payments.

• Admin and Operations Teams– To manage operational communications seamlessly across different departments.

• Manufacturing and Supply Chain Departments – Send sales orders and shipping notifications to customers and suppliers in their preferred languages, enhancing communication in global operations.

You can create distinct email templates and variants within Correspondly, tailored to each recipient group. This allows for different language versions and dynamic subject and email content based on customer profiles or document types.

Yes, Correspondly fully supports international communication through multi-language email templates. You can create language-specific variants for each document type, ensuring that emails are automatically delivered in your customers’ preferred languages. This feature enables consistent, personalized communication with global customers for both transactional and marketing emails.

Yes, you can create custom templates in Correspondly to meet unique requirements or specific business processes within Business Central. For example, you can create templates tailored for various scenarios such as marketing campaigns, sales documents (e.g., orders, invoices, quotes, reminders), and purchase documents (e.g., orders, invoices, quotes). This ensures that each communication aligns with your business needs.

We offer a range of support resources, including user guides, tutorials, and a dedicated support team, to help you get started and maximize your experience with Correspondly.

Correspondly enables users to personalize email subject lines, body text, signatures, and even attachment names with dynamic content. This customization ensures each email reflects relevant details tailored to each recipient, enhancing engagement and professionalism. Users can define unique content elements for various scenarios, creating more targeted and consistent interactions with customers and vendors.

Yes, Correspondly can automate email sending for specific documents across various functions, including sales, purchasing, marketing, customer service, and more, upon posting in Business Central. This automation reduces manual effort, ensures timely communication, and helps maintain consistent correspondence. Users can set up templates to trigger automatically, allowing critical documents to be sent promptly without additional steps—enhancing both efficiency and accuracy in customer and vendor interactions.

Yes, you can try Correspondly free for 30 days and experience how it improves your e-mail communication. Download the app here

For assistance, please reach out to our support team at support@mdcnordic.com call us at +45 53 56 53 53.